Job Description

Position Title: HR PEOPLE MANAGER - NEW YORK, NY 

Pay 15 

Salary: $100,000-$110,000/yr.

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations!  Voted Glassdoor's Employee Choice Awards -  Best Places to Work in 2021,  

Job Summary

As the HR People Manager for JP Morgan Chase with Restaurant Associates at their new global HQ at 270 Park, you will lead and support to cultivate our core philosophy that if we CARE for each other internally, we can be at best to deliver excellent hospitality and CARE for our clients and guests. Reporting to Restaurant Associates’ Business Unit Manager and HR Business Partner, The HR People Manager should be a hands-on proactive leader with demonstrated passion, drive & motivation to create value through direct and personal impact on the business. The ideal candidate will be highly organized & have excellent verbal communication skills, ability to adapt to handle fast-changing situations. The position also requires strong collaboration amongst stakeholders, decisive reasoning, and time-management skills. You will be responsible for implementation of critical HR People best practices while ensuring collaboration and communication around stated objectives. 

The great things you will be doing:
Drive the continual evolution and execution of R/A’s People Leader-focused CARE strategy. Your role will encompass providing comprehensive Human Resources support and associate relations, front-line & Manager training, retention, engagement, and diversity. Your main responsibility will be to ensure smooth operations and efficient HR People practices while upholding the standards of Restaurant Associates in partnership with our client , while positively impacting overall employee, customer, and client experience. 

Key Responsibilities:

• Is the key HR People Business Partner, keeping the greater team informed, that support business imperatives designed to minimize legal exposure, enhance employee and business productivity, performance management and retention.
• Support Preferred Employer objectives and the R/A HR business plan by actively participating in operational meetings, encouraging collaboration and contributing to strategic decision-making.
• Be responsible for new hire orientation and management training programs specifically tailored to this area, ensuring a smooth integration process for new employees.
• Work directly with Management team on employee recognition and engagement, counseling, personal development plans, annual performance reviews, and stay interviews
• Coordinate and conduct management training sessions focused on crucial areas such as terminations, sexual harassment, and performance management.
• Coordinated efforts with HRSC and provide expert guidance to management, assisting in the resolution of associate relations issues in a timely and appropriate manner.
• Develop and present recommendations to effectively minimize absenteeism and turnover, promoting a positive and engaged workforce.
• Collaborate in internal associate surveys and facilitate the interpretation and feedback process to improve associate happiness and engagement.
• Attend operational meetings to bolster HR visibility, deliver impactful classroom training, offer assistance, and implement tailored HR initiatives for the account.
• Coordinate and deliver management training programs related to interviewing, selection, and hiring practices, empowering managers with the vital skills to attract and select qualified candidates.
• Support managers in partnership with Compass COE’s and R/A’s HR teams in the development and execution of robust recruitment plans sought at growing the flow of qualified applicants.

Preferred Qualifications:

• Bachelor's degree (B.A.), 
• Five years plus of multi-unit HR generalist and associate relations experience.
• Demonstrated experience in a high customer contact setting, highlighting your ability to effectively handle and address customer needs and expectations.
• Labor Relations and union experience.
• Strong analytical and critical thinking skills
• Excellent communication skills
• Proven track record to define problems, capture and analyze data, establish facts, and draw valid conclusions, supporting data-driven decision-making.
• SPHR/PHR Certification preferred, reflecting your dedication to professional development and staying updated with HR best practices.

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Associates at Restaurant Associates are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.  For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

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